How to Check Your Thai Electricity Bill Online
Work out which utility serves your address, then check the amount, read your real usage and pay from your phone — no paper bill required.
The one thing to settle before you click anything
Thailand does not have a single electricity utility. Every household sits with one of two distributors, and you do not choose — the location of your meter does. That confusion is the number-one reason people fail at checking a bill online: they type a perfectly correct meter number and are told no record exists, because they are asking the wrong organisation.
| Utility | Service area | Official domain |
|---|---|---|
| Metropolitan Electricity Authority (MEA) | Bangkok, Nonthaburi, Samut Prakan | mea.or.th |
| Provincial Electricity Authority (PEA) | The other 74 provinces | pea.co.th |
What to have on hand
- Your latest bill, or a photo of the meter with the number legible
- An email address you check regularly, for bills and receipts
- A mobile number that can receive SMS, for the OTP
- If you manage several properties, gather every meter number first
When the bill spikes: read it before you blame the meter
When a bill jumps, most people look only at the money, which tells you nothing. The number that matters is units divided by days in the cycle. If units per day held steady, the cycle was simply longer. If they genuinely rose, work out whether the cause is the heat, an appliance in decline, or the meter.
| What the history shows | Most likely cause | What to do next |
|---|---|---|
| Units unchanged, amount higher | A longer billing cycle | Compare the two day counts and work in units per day |
| Units rise in the hot months, then fall back | Seasonal air-conditioning load | Compare with the same month last year; a repeating pattern is normal |
| Units climb every month and never fall back | An ageing appliance, or a new one left running | Switch things off group by group and watch when the meter slows |
| One cycle far above the rest, nothing changed | A misread, a current leak, or a faulty meter | Ask your utility to inspect the meter |
If the first three explanations are exhausted and the figure still makes no sense, you are entitled to ask for an inspection — online, in the app, or at a local office. Bring the meter number, several months of bills and a photo of the meter face taken that day. Whether an inspection carries a charge, and how a bill is recalculated if the meter proves inaccurate, follow each utility’s own regulations and can change, so check the current terms through an official channel first.
Scammers are especially fond of posing as the utility
The commonest version is an SMS or chat message claiming your bill is overdue and the supply will be cut within hours, with a link to pay right now. Urgency is the whole trick — nobody wants to gamble on a dark house. The link leads to a page built to look like the real thing, on a lookalike domain with a single letter changed.
- Type the address yourself, or use the app you already installed, instead of tapping a link
- Check the domain character by character — the real systems sit under mea.or.th and pea.co.th
- Treat any few-hours deadline as suspect, then check the balance yourself — no arrears means the message was fake
- MEA customers can verify on the MEA Call Center number 1130; PEA customers should take the service-centre number from the official PEA site
ThaiGov.co is an independent directory, not affiliated with the Metropolitan Electricity Authority, the Provincial Electricity Authority or any other agency. We take no payments and store no meter details. Procedures and terms change, so treat what the utility itself publishes as authoritative.
How to use it
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First, find out which utility serves you
Bangkok, Nonthaburi and Samut Prakan are served by the Metropolitan Electricity Authority (MEA); the other 74 provinces by the Provincial Electricity Authority (PEA). Different organisations, different systems, different apps — so starting on the right side matters more than anything else here.
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Find the number that identifies your meter
Both systems look you up by the meter or customer account number, not by name or address. It is printed on your latest bill and usually on the meter itself. If the bill is long gone, photograph the meter once and keep the picture on your phone.
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Register with an email and phone you actually use
You can open an account yourself with an email address and a mobile number for the OTP. Use an inbox you genuinely read: bills, receipts and planned-outage notices will all arrive there from now on.
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Link your meters — more than one is fine
Add each meter using the number you noted. One account can hold several, so your own home, a parent’s house and a rented-out room all sit in one place. If you can label them, do it as you go.
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Read the amount together with the units used
Do not stop at the amount owed. Read the units consumed (kWh) alongside the number of days in the cycle — together they tell you whether you really used more power or simply had a longer period. Both systems keep a month-by-month history for exactly this.
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Pay through the channel you already trust
You will normally have several options: a bank app, convenience-store counters, a bank branch, or the utility’s own channel. Fees and conditions differ, so read the total on the confirmation screen before approving, and keep the slip until the system marks the bill settled.
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Switch to an emailed bill and turn on alerts
With the account settled, switch from paper to an emailed bill — MEA calls this e-Bill. Nothing disappears from a letterbox, and searching back through past months becomes trivial.
Frequently asked questions
How do I tell whether MEA or PEA serves my address?
Province is the rule of thumb: Bangkok, Nonthaburi and Samut Prakan belong to MEA, every other province to PEA. The more definitive check is the name printed on your own bill, since it is issued by whichever utility actually owns that meter.
Can one account cover several properties?
Yes, provided those meters sit with the same utility. If one is in Bangkok and another upcountry, you will need an account on each side, because the two systems are entirely separate.
This month is nearly double last month. What should I do first?
Open the usage history and compare units per day for this cycle against the last. If they are close, the cycle was simply longer. If units per day genuinely rose, hunt for an appliance working hard or wearing out — and only when nothing explains it, ask for the meter to be inspected.
I moved to another province — do I need to start over?
Within the same utility’s area, keep your account: add the new meter, drop the old one. Crossing between the two means registering afresh on the other side. Either way, clear the balance at the old address and follow that utility’s process for reclaiming your electricity deposit.
I got an SMS saying my power will be cut tonight. What now?
Do not tap the link. Open the app, or type the address yourself, and look at the balance — no arrears means it was fake. MEA customers can call the MEA Call Center on 1130; PEA customers should take the service-centre number from the official PEA site. If you have already entered card details, tell your bank to stop the transaction.
Related services
MEA e-Service
No robots.txtCheck your electricity bill, pay it, review past usage, request a new supply and report an outage with the Metropolitan Electricity Authority — 24 hours a day through MEA e-Service. Direct link to the official system.
PEA e-Service
Open to search enginesCheck your PEA electricity bill, pay it, review past usage, report an outage and apply for a new supply — on the web or in the PEA Smart Plus app. Official link.