Thai Social Security e-Services — Check Your Entitlements

What the SSO e-Services are

The Social Security Office (SSO), part of the Ministry of Labour, administers Thailand’s Social Security Fund — a contributory scheme in which the insured person, the employer and the government each pay in according to the proportions set by law. The fund pays benefits back when an insured person falls ill, gives birth, becomes disabled, dies, loses a job or reaches retirement. The online services on the SSO website are the door into your own record, so you no longer have to travel to an area or provincial office to see it.

Most visits come down to a handful of tasks: confirming that contributions were actually remitted every month, seeing how many months have accumulated toward the old-age benefit, checking which hospital holds your medical entitlement and applying to change it while the window is open, and reading the conditions and document lists before filing a claim. All of it requires registering and signing in with your own national ID number.

Three kinds of insured person: Sections 33, 39 and 40

Before using any entitlement, answer one question: which section are you insured under right now? The way contributions are paid and the benefits you receive differ substantially. Many people assume that having once worked for a company means the cover follows them for life; in reality your status changes the moment you leave employment, and if you do nothing further the cover lapses after the period the law allows.

What the fund covers

The fund is built around the events that interrupt a working person’s income or impose a sudden large expense, and its cover is organised into the categories below. The sections are not covered equally, so before you plan around any of them, check that the category you care about applies to yours.

• Sickness and medical treatment — Sections 33 and 39 receive care at the hospital they registered with; Section 40 receives compensation for lost income rather than medical treatment.
• Maternity — childbirth costs and a payment covering time off work, subject to a minimum number of contribution months beforehand.
• Invalidity — support when a loss of capacity leaves you unable to work as you did before.
• Death — funeral costs and a grant to the beneficiary you nominated or to your legal heirs.
• Child allowance — a monthly payment for children below the qualifying age, up to the number of children the law allows.
• Unemployment — income support for Section 33 members who leave a job, conditional on registering as unemployed with the Department of Employment within the required period.
• Old age — paid once you reach the qualifying age and cease to be insured, either as a single lump sum or as a monthly pension depending on how many months of contributions you accumulated.

Social Security or the Gold Card — which one applies?

Every Thai citizen holds one form of state medical entitlement, and only one at a time. When you take a job and become insured under Section 33, that entitlement moves from the Universal Coverage scheme — the Gold Card — to Social Security, and it attaches to a single hospital of your choosing. Section 40 members, by contrast, receive no medical treatment from the fund and continue to use the Gold Card as before. Confusion on this point is behind a great many bills that need never have been paid.

Checking contributions: the small habit that matters at claim time

Section 33 contributions are deducted from wages and remitted by the employer, so members often assume there is nothing to verify. Yet employers do remit late or incompletely, and the problem usually surfaces at the moment you try to claim, because almost every benefit depends on how many months were paid within a defined window. Reviewing the remittance history once a year is a few minutes well spent — as is the accumulated-months figure for the old-age benefit, which decides whether you eventually receive a lump sum or a monthly pension for life. If the record does not match reality, gather your payslips or other proof of wages and ask your area social security office to investigate.

Why this page exists

Social security is an entitlement tens of millions of working people hold and comparatively few understand in detail, partly because it is described in the language of statute. Someone who has just resigned does not search for “insured person under Section 39” — they search for “can I still use social security after leaving my job”. Someone who has just moved house does not search for a system name; they search for “change social security hospital”. This page bridges the words people actually use and the official service: which section is which, what the fund covers, and where to look — and then hands you to the Social Security Office’s own site. There is a second reason. In our check on 27 August 2026 the site was reachable and served no robots.txt at all, which by convention leaves crawling permitted throughout. What stays out of search results is whatever sits behind the sign-in, which is normal for a system that shows each person their own record, so a plainly findable explanation of what is inside still earns its place. ThaiGov.co is an independent directory, unaffiliated with the SSO; we collect no personal data and take no payments.